Frequently Asked Questions.

  • What types of wall art does Frames Valley offer?

Frames Valley offers a beautiful collection of Islamic calligraphy frames, Quranic wall art, Arabic typography, and modern decorative wall art. Our designs blend elegance, creativity, and spirituality, making them ideal for enhancing living rooms, bedrooms, offices, and prayer spaces. Explore our collection to find the perfect artwork for your home or a thoughtful gift for your loved ones.

  • What materials are used in your frames?

At Frames Valley, we use high-quality materials to ensure durability, elegance, and a premium finish. Our artwork is digitally printed on high-quality lustre paper for vibrant colours and sharp details. Each piece features protective acrylic glass on the front, a durable PVC frame, and a sturdy backing sheet. Our frames also come with pre-installed hanging hooks, making them easy to display in your home or office.

  • What frame sizes are available?

Our standard sizes (inches) include:

horizontal and vertical Frames: 9" × 13", 13" × 18", 16" × 22", 18" × 24", 22" × 32", 24" × 36", and 36" × 48".

Square Frames: 12" × 12", 24" × 24", and 36" × 36".

We also offer custom frame sizes according to your specific requirements. Simply contact our customer support team with your preferred dimensions, and we'll help you create the perfect fit for your space.

  • Can I order customised design/pictures?

Yes! At Frames Valley, we offer customised wall art designs and personalised picture frames to make your memories even more special. You can share your favourite photographs, family portraits, artwork, or personalised design ideas with us, and we'll create a beautiful framed piece according to your preferences.

  • How long does delivery take?

Usually delivery takes nationwide up to 4-7 working days. However depends on city to city or region to region distance.

  • How are frames packed to prevent damage?

At Frames Valley, we carefully package every frame to help ensure safe delivery. Each frame is first securely wrapped in protective bubble wrap to prevent scratches and minimise the risk of damage. Once wrapped, it is placed inside a sturdy carton box for additional protection during handling and transportation.

  • What payment methods do you accept?

We accept the following payment methods:

  • Cash on Delivery (COD) – Pay when your order arrives.

  • Bank Transfer, EasyPaisa, SadaPay & NayaPay 

For advance payments, please contact our customer support team at 0315-6887629 to receive payment details and assistance.

  • What happens if my frame arrives damaged?

At Frames Valley, customer satisfaction is our priority. If your frame arrives damaged, defective, or with any mistake in your order, we take full responsibility and will arrange a replacement with a new frame at no additional cost.

Simply contact our customer support team at 0315-6887629 with your order details and pictures of the issue. Our team will assist you with the replacement process to ensure you receive your order in perfect condition.

  • Do the frames come ready to hang?

Yes! All Frames Valley wall art frames come ready to hang, with pre-installed hanging hooks and a sturdy backing sheet for easy wall mounting.